Operational Excellence

Trustee Talking Points Trustee Talking Points Many health systems are operating venture funds or other formal mechanisms for developing and commercializing innovations. Their motivations for developing innovations are to improve their own operations and create new…
Getting there is half the fun, right? Keep that in mind this holiday season, all of you who will be loading the family jalopy with unruly kids, rambunctious pets, more baggage than you even knew you owned and every flashy distraction Silicon Valley has yet to devise. The ride to Grandma’s…
Successful hospital and health systems are rooted in a mission-driven focus. But that focus must include a continued sense of vitality, creativity, relevance and forward thinking if hospitals and health systems are to continue their success into the future. Who better to contribute energy, new…
When your board hired your organization’s CEO, the competencies the CEO possessed likely were a major factor in the selection process. However, many of those same skills are not sufficient to lead the hospitals and health systems of tomorrow.
Rural health care boards and executives are transforming their organizations for a new world of accountable care marked by changing payment models, heightened expectations for physician alignment and greater need for collaboration. The 2016 Rural Health Care Leadership Conference Feb. 7–10 in…
Health care must become more diverse in its leadership, governance and staff, and it must work hard to eliminate disparities in care. Here’s why: Changing America: • Half of all children in the U.S. will be nonwhite by 2020 • The majority of the population will be nonwhite by 2044
Consistently high-performing health systems and hospitals share a common trait. Their leadership teams are exceptionally humble. Regardless of the organization’s many accomplishments, including local, state and national awards, their board members, senior executives and…
To meet the changing needs of our communities, hospitals are working hard to make sure that every individual receives the highest quality of care. To achieve that goal as our nation becomes increasingly diverse, we must redouble our efforts to identify and eliminate disparities in care.
Health care governance education transformed immeasurably for the better during my 36-year career with the Arkansas Hospital Association. Almost four decades ago, board members were chosen for their prominence in the community. They met and enjoyed a nice lunch or dinner on the third Thursday of…
Health care organizations face a great deal of regulatory risk in physician-hospital contracts, billing issues, quality and privacy. For physician-hospital contracts, the laws, enacted to discourage fraud, require complex contracts along with a high level of documentation. Failing to follow the…