Operational Excellence

More than 50 organizations partnered in the nation’s largest drill to move patients with highly infectious diseases.
When Cleveland-based Metro­Health first began planning for its $1 billion campus renovation in 2013, discussions among its leaders and community stakeholders centered on creating a site where care begins even before a patient walks through the front door of one of its campus facilities.
In 2001, when Tropical Storm Allison tore through Texas, dumping torrential rainfall on Houston and surrounding areas, Houston’s Texas Medical Center was hit especially hard. The largest medical complex in the world, home to The University of Texas MD Anderson Cancer Center, was decimated by…
Despite their small physical size, microhospitals are fast becoming a big thing in health care design. Historically, hospital construction has been based on the premise of “build it and they will come,” says David Argueta, president and CEO of CHI St. Luke’s Health —…
The 14 “intrapreneurs” gathered in the basement of Providence Park stadium, home of the Portland (Ore.) Timbers Major League Soccer team, one rainy morning this spring. Fueled by coffee and a regional favorite brand of protein bar — “Ooh, Picky Bars!” someone exclaimed…
From bottlenecks in emergency departments to communication breakdowns between departments to lengthy walks down corridors, hospitals face daily inefficiencies that can affect patient care, staff performance and their own bottom line.
It can be daunting for patients and visitors to find their way through a hospital’s campus. Overlook Medical Center in Summit, N.J., is tackling this problem by offering a downloadable, indoor, mobile GPS system to help people reach their destinations.
Amid increasing security risks and growing pressure from regulatory agencies — including the Centers for Medicare & Medicaid Services and the Occupational Safety and Health Administration — a vast majority of hospitals have adopted training programs on managing aggressive…
Hospitals continue to funnel significant resources into securing the electronic health record information that is increasingly the target of cyberattacks. But staying one step ahead of increasingly sophisticated hackers continues to be an ongoing challenge.
[byline] Story by Beth Burmahl with data by Jamie Morgan and Suzanna Hoppszallern   [body] Amid increasing security risks and growing pressure from regulatory agencies — including the Centers for Medicare & Medicaid Services and the Occupational Safety and Health Administration…