Leveraging Technology

Hospital governing boards can take steps to ensure the digital boardroom is productive and enjoyable.
Engaging and retaining nursing staff can help drive organizational performance, including improving patient safety, satisfaction and outcomes.
In a time when strong leadership is paramount, health care boards must be intentional and creative to stay informed and engaged, while adopting virtual meeting platforms and adapting practices to maintain effective governance.
Has your credit card ever been hacked? What if a text message like this were to appear on your smartphone: “Re: Visa Card #1234. To continue using your card, please verify these three transactions: 02/08 XYZ Computers $679.57 (declined), Starbucks $12.77 (approved), CVS Pharmacy $25.49 (…
In the 1990s, Jack Welch popularized a phrase to describe what he wanted GE to be: a “boundaryless organization.” That is, he wanted to break down traditional organizational silos and innovate across those boundaries. In today's health care, “boundaryless” has become a…
In Dallas, as in many cities, frequent users of emergency services often face underlying social issues. Coordination between health care and social services is often fragmented, but now an information-exchange portal launched by Parkland Health & Hospital System has found success in…
Hospitals and health systems have created a wealth of data by adopting electronic health record systems that can integrate information from a variety of sources. For many provider organizations, however, the ability to capitalize on the value of this information has lagged behind the ability to…
Telehealth is changing health care delivery. Through videoconferencing, remote monitoring, electronic consults and wireless communications, telehealth expands patient access while improving patient outcomes and satisfaction. As hospitals and health systems continue to redefine what it means to be a…
Interest in artificial intelligence and machine learning in health care is accelerating and diversifying. The promise of AI in health care, though still somewhat speculative, is profound and envisions capabilities that were the stuff of science fiction just a few years ago. 
Ransomware is a new threat facing computer systems worldwide. Boards of health care organizations need to understand its risks and make sure they are taking steps to mitigate or eliminate vulnerabilities that lead to ransomware attacks.