Operational Excellence

Patients are morphing into health consumers, shaped by paying first dollar for health care services. At the same time, people have become multichannel omnivores of information and entertainment, enabled by mobile platforms and Wi-Fi networks available where they live, work and play. They’re…
Trustee Talking Points Trustee Talking Points Health systems now require enterprise data warehouses to create a foundation for future analytics. The shift from fee-for-service to value-based reimbursement is driving the need for sophisticated analytics systems that can…
For years, Caitrin Houlihan sought solace in drugs and alcohol. She started smoking marijuana at age 12 and gravitated toward painkillers, angel dust, cocaine and heroin in her teens. “Where I grew up, it was very acceptable,” Houlihan, 38, says of her Boston neighborhood. “That’s how I knew how to…
Strategy Webinar: Board’s role in population health The Center for Healthcare Governance is offering a recorded webinar available on demand titled “Gearing Up for Population Health: How Boards Can Lead With Influence.” The webinar outlines four key steps for boards: defining…
Perhaps the greatest challenge health care organizations face over the next decade is physician engagement. As integration and value-driven care continue to advance, physician leaders will be increasingly called upon to meet the demands of a changing landscape. “Effective physician leadership will…
Trustee Talking Points Trustee Talking Points Misuse of prescription opioids is reaching crisis proportions in the United States, with an estimated 44 people dying every day from an overdose of such painkillers. The problem cuts across demographic and geographic categories, enveloping the…
Trustee Talking Points Trustee Talking Points Performance data give Medicare and other payers the ability to measure the value of health services. Value-based competition will thoroughly disrupt health care markets and will favor innovative players. Providers will need to reconsider what…
As health care organizations and clinicians join together to address a broader spectrum of health needs, more attention is being focused on how to improve both individual and community health. For many reasons, the American Hospital Association, the Institute of Medicine, the Robert Wood Johnson…