Operational Excellence

The American Hospital Association last month awarded its 2015 Shirley Ann Munroe Leadership Award to Vince Oliver, CEO and superintendent of Island Hospital in Anacortes, Wash. The award honors small or rural hospital leaders who have improved health care delivery in their communities through…
U.S. hospitals are embracing tried-and-true sustainability methods and launching new initiatives tailored to their individual budgets and staffing needs. Here’s a sample of initiatives underway, from the Health Facilities Management/American Society for Healthcare Engineering/Association…
As a kid, I remember that the best roller coasters were the ones that were both terrifying and exhilarating. You knew it was really awesome when you couldn’t tell the difference between screams of joy or fright. It was fun to look at the pictures the amusement park would take at the same spot…
• Pediatric facility design must enable excellent medical care while also offering playful features that engage, calm and delight young patients. • The patients may be small, but spaces must be big enough to accommodate family stays and large medical equipment. • Technology is a way…
When Canadian physician John Fernandes was told earlier this year that there would be no way to rid a four-year-old girl of the same Escherichia coli strain that had claimed her brother’s life, Fernandes turned to a physician crowdsourcing site hoping for better news. His persistence was rewarded;…
Getting there is half the fun, right? Keep that in mind this holiday season, all of you who will be loading the family jalopy with unruly kids, rambunctious pets, more baggage than you even knew you owned and every flashy distraction Silicon Valley has yet to devise. The ride to Grandma’s…
Successful hospital and health systems are rooted in a mission-driven focus. But that focus must include a continued sense of vitality, creativity, relevance and forward thinking if hospitals and health systems are to continue their success into the future. Who better to contribute energy, new…
Trustee Talking Points Trustee Talking Points Many health systems are operating venture funds or other formal mechanisms for developing and commercializing innovations. Their motivations for developing innovations are to improve their own operations and create new…
“The Association Between Patient and Family Engagement Practices and Patient Experience” is a slide presentation that covers the findings of a 2013–2014 survey conducted by the Health Research & Educational Trust and Gordon and Betty Moore Foundation. The survey examined patient and family…
Hospitals and health systems are extending their efforts to embrace environmental sustainability, especially when it comes to energy consumption, according to the 2015 Health Facilities Management Sustainable Operations Survey conducted with the American Society for Healthcare Engineering and the…