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Connecting Care - Improving Quality
Matching patients with primary care physicians was top priority of this project improvement by the care team at Northwestern Memorial Hospital, Chicago.
Listening, Learning and Improving Care
Community members are integral partners at Lehigh Valley Health Network in Pennsylvania, helping to ensure high-quality, equitable care.
Patient Safety Transformation
Identifying solutions to reduce hospital-acquired conditions. Working to spread this knowledge to other hospitals and health care providers.
Drive Toward Diversity
Building a culture that is inclusive and founded on principles of diversity was a “key destination point” defined several years ago by the board of CHRISTUS Health.
Compendium for Transforming Care Delivery
Change can be uncomfortable. But no matter how sophisticated, hospitals and health care systems need to progress—to redefine, change and be relevant.
Transforming Service Excellence through Innovation
Excellent patient-centered care is the goal of a program implemented by the team at McDonough District Hospital, Macomb, Ill.
Cultural Competency Education at Meridian Health
Meridian Health is a leading not-for-profit health care organization in New Jersey, comprised of six hospitals, nursing and rehabilitation centers and outpatient centers.
Spreading Best Practices in Blood Pressure Control for African-American Patients
All practices participating in Better Health Greater Cleveland collect and submit data on patients? race, ethnicity and primary language every six months.
Patients Get the Message Across
The Greater Detroit Area Health Council is taking an innovative approach to reducing disparities in care.
Integrating Cultural Competency Initiatives at Lehigh Valley Health Network
Based in the Pennsylvania cities of Allentown, Bethlehem and Hazleton, Lehigh Valley Health Network includes three full-service hospitals across five campuses, a children's hospital, 12 community