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Hospitals on Alert: Disaster Planning During Uncertain Times
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Preparing for disasters has become essential in health care organizations. Even with the best preparations, it is not possible to know how a disaster might impact well-conceived plans. This session explores the 2017 Las Vegas shooting and how the multi-disciplinary team responded. The former Chief Nurse Executive from Sunrise Hospital will discuss the experience and the possible applications for other health care organizations.
HR Service Delivery – Introducing Digital Transformation in HR Shared Services
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] The digital revolution will disrupt almost every industry. Human resources (HR) leaders are being challenged to lead the digital transformation by exploring new technologies, platforms and ways of working. According to Deloitte’s 2017 Global Human Capital Trends report, zero percent of U.S. health care providers have made significant progress in adopting cognitive and AI technologies, but 100 percent plan to do so in the next three to five years in select divisions. Learn how HR can lead the digital transformation for your organization and how Mayo Clinic HR is introducing robotic process automation and cognitive automation to change how HR does its work.
Starting the Dialogue: Depression in the Workplace
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] It’s time for an open dialogue about depression in the workplace. An estimated 1 in 5 Americans 18 and older suffer from mental illness. The number one cause of adult disability worldwide is psychiatric disease. Depression is a major business issue. The decrease in productivity, increased errors, absenteeism, short term and long term disability cause staggering financial losses to corporate America.
Toxic Staff: The Vampires@Work
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Everybody at work knows who they are. They can list them by name. They talk about them, are victimized by them, and may even miss work to avoid them. In this session, we’ll talk about the power given to toxic staff and what we can do to diminish their influence.
When You Can’t Ask: How to Deal with Salary Negotiations
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Legislation restricting inquiries into a candidate’s salary history recently enacted in many states and cities raises numerous issues for both sides in the hiring process. Such concerns start at the most fundamental level – how can you make an offer that will be accepted when you don’t know what the candidate is making – to more complicated issues such as liability, scripting, use of search firms, etc.
Finding a Cure: How St. Jude Attracts World-Class Talent in a Competitive Hiring Environment
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] In a tightening labor market jobs are harder to fill, requiring more time and money to hire best-fit talent. This is perhaps most apparent within the health care field where the demand for services is expected to swell in the coming years while the supply of providers is decreasing, creating a critical talent shortage.
There’s a Stat for That: BLS Resources for the Health Care HR Professional
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Did you know…the Bureau of Labor Statistics (BLS) has a wealth of wage and benefits data and tools available—for free—to assist the human resource professional? This presentation will feature the range of data available from our Employment Cost Index, Employee Benefits Survey, Occupational Employment Statistics programs, and more. It will also highlight their many uses, including comparing industry and occupational wage rates, analyzing pay increases, and evaluating benefit plan costs and provisions.
Using Data and Artificial Intelligence (AI) to Improve Patient and Financial Outcomes
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] People are the heart of health care. They are the key factor in driving patient and financial outcomes and they account for half of the operating costs at a typical hospital. Over the last several years, we as business professionals have been using data, AI, and predictive analytics to help hospital leaders substantially improve both patient and financial outcomes. The presenters will review pre- and post-analyses and comparisons against control groups to illustrate the impact that AI and predictive analytics can have on organizational and nursing outcomes.
Internal Customer Service: Roll out the Red Carpet for Your Team
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Your patient experience is only as good as your least engaged employee. However, employee turnover rates are up five percent from 2010. It's time to pay attention to the employee experience. Internal customer service is more than the employee of the month or typical morale-boosting efforts. If you want your team to roll out the red carpet for patients, then you must roll out the red carpet for them. In this high-energy, interactive session learn strategies for improving workplace communication, offering personal and professional development, and applying customer service principles to your staff. Learn how the HR team can help organizational leaders build the kind of place where people love to come to work!
Alignment of HR Time and Attendance Metrics with a Nursing Retention Focus
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] The Centralized Nursing Payroll Team at University of Utah Health currently manages payroll for over 3,200 clinical employees. The team has developed reportable standardized process for tracking employee time and attendance specific to early clock-ins prior to assigned shift start, missed lunches, lunches taken less than 20 minutes, missed punches/badge swipes and late clock-outs beyond scheduled shifts. The team has developed individualized reports and an executive scorecard. The employee report and executive score card is sent out after each pay period with intent to identify how the nursing unit is performing in regards to the above five metrics and associated financial implications with each reported metric. This information is being used to identify educational opportunities with staff and enforcement of HR Time and Attendance Policy, as well as creating transparency with clinical areas that would be at risk for compassion fatigue, once employee behavioral components are addressed.