Care Delivery Transformation
Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.
Patient Experience
Focus on Consumerism to Drive Health Care Value
Boards can understand their patient population better by being “consumer-centric”
By Priya Bathija
During an executive forum in the early days of AHA’s The Value Ini