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ASHRM Express

Complete ASHRM's Health Care Risk Management (HRM) Certificate Program, or develop your knowledge in Enterprise Risk Management (ERM) and Patient Safety in Chicago this summer.

10 Strategies for Improving Your Physician Communications

Magazine & Journal Articles
What's your role in working with and communicating to your physicians? Fresh off a recent lively discussion on the topic with the medical staff at University of Iowa (UI) Health Care, here are ten steps you can take to refresh your physician communications.

Health Care 2.0 and Beyond

Trustee Articles
A three-stage framework can help boards to identify information technology priorities

A Dynamic Digital Communications Hub for a Changing Health Care Market

Magazine & Journal Articles
How do marketers at one of the world's most advanced medical laboratories improve upon the services they provide to customers around the globe? Mayo Medical Laboratories developed a digital communications hub called Insights after customers and internal stakeholders alike were voicing concerns about the functionality and usefulness of the MML website.

Grooming M.D. Leaders

Trustee Articles
CEOs need to target and develop physicians to play leading roles in health care transformation. Perhaps the greatest challenge health care organizations face over the next decade is physician engagement. As integration and value-driven care continue to advance, physician leaders will be increasingly called upon to meet the demands of a changing landscape.

Governance Staffing: How Much Do We Need?

Trustee Articles
In most professions, there are clear and relatively consistent pathways along one’s career continuum, as well as clearly defined experiential and educational requirements. Not so with health care governance staffing, which ranges from board support provided by a CEO’s assistant all the way to a comprehensive governance support staff led by a senior vice president/chief governance officer.

Governance Principles for Physician Organizations

Trustee Articles
Healthcare executive support can influence the value these organizations provide.

5 Tips for Effective Mobile Engagement

Magazine & Journal Articles
In recent years, marketing has transitioned from one of the least to one of the most technology-driven fields in healthcare. Why? In part, because savvy marketing leaders recognize that engaging with patients has moved into the digital world. So how can hospitals and health systems effectively engage with consumers on their mobile devices? Here are five tips to keep in mind.

Governance of Physician Organizations: An Essential Step to Care Integration

Guides/Reports
This report shares findings from a study of governing physician organizations in developing systems of care. The study is among the first to explore this work from the perspective of physicians, who talk candidly about issues and challenges and provide insights about the evolution of physician involvement in governance and leadership at a historic moment of change in health care.

Using Telehealth to Advance Value-Based Care

Magazine & Journal Articles
In response to consumer demands for simple, affordable service, Jefferson Health—a health system in the Philadelphia region that includes 14 hospitals—is building a value-based care business model through a robust telehealth program that spans the care continuum from specialty consults and virtual rounds, to post-discharge management and urgent care visits. Learn more about the JeffConnect program in this article.