Governance Effectiveness

The way that health care is delivered across America is changing. Likewise, hospitals and health systems are redefining themselves to continue to meet the needs of their patients and communities. During this time of transformation, telling the hospital story is more important than ever.
Trustee talking points Patient safety is essential for hospitals and health systems, and it should be a strategic priority. Boards need to be informed about and engaged in their organization's safety efforts. There are any number of ways for trustees to improve their oversight of safety; a…
Karen Gardner was a classy person. I don’t use that term lightly. You can be smart. You can be talented. You can be highly accomplished in your career. But it takes a truly classy person to be all those things and face the world with Karen’s conspicuous sense of humor and…
The American Hospital Association recently unveiled a newly refocused set of services for trustees and CEOs specifically designed to support good governance in the changing health care environment and reach the widest hospital and health system audience possible. This new set of services broadly…
Could a board be more effective if it deeply understood the ins and outs of how a health system delivers care? For four years, the Immersion Day program at Mission Health in Asheville, N.C., has brought board members into operating rooms, intensive care units, behavioral health units…
Trustee talking points As hospitals and health systems grow increasingly complex, they are increasingly creating dedicated support staff for their boards. Full-time governance leaders can devote themselves to serving and advancing board work and a governance program. There is no…
Uncertainty is the new normal for rural hospitals. Finding ways to see through that uncertainty and move forward successfully brought trustees and executives to the American Hospital Association’s Rural Health Care Leadership Conference last month. Policy and governance were the themes at…
Over the past few years, and especially this year, many health care trustees are feeling like they are on a whitewater rafting trip. They are in a craft with some people they know well and others they do not know at all; the water is swirling them around; and they don’t know which way is…
A friend of mine who’s a colorectal surgeon in a city far from my home in Utah told me a fascinating story recently about how colonoscopies are performed in the hospital where he practices. He said he’s done over 22,000 colonoscopies without a single bowel perforation, and he regularly gets calls…
Trustee talking points The vast majority of the nation's hospitals and health systems do not have a nurse on their board. Adding nurses to boards adds diversity and a broader range of perspectives. Nurses' experience and skills lead to boards making more effective operational, financial…