Resource Library

An external review of workplace operations produces a Leadership Letter with observations and recommendations for continuous improvement, followed by open discussion among the board, CEO and top management.

To understand how the organization really functions on a day-to-day basis, boards need to gauge the hospital’s work life and its efficacy. Board responsibilities include: (a) understanding the hospital’s operating model and whether it actually performs in that mode, how critical decisions are made, and the hospital’s ability to recognize its own problems and “self-correct”; and (b) ensuring that it happens.

By tracking outcomes, the committee can ensure that the program operates consistently with the established philosophy and that areas requiring attention are readily identified. When combined with comprehensive tally sheets and affirmation that all executive compensation arrangements are fully disclosed to the committee, there is a comprehensive baseline underlying the committee’s deliberations.

As health care organizations face a number of emerging challenges, the compensation committee of the not-for- profit hospital and health system board is well served to review and update the executive compensation program periodically.

As hospitals and health systems realign their strategic objectives, executive compensation programs must evolve to support the organization's mission. Your board's compensation committee should determine if corresponding actions or updates are necessary.

Philanthropy can drive innovative initiatives to address social, economic, educational and quality of life issues in the community.

The seismic forces currently roiling health care present boards with a new set of profoundly consequential strategic options. These often involve significant risk, major mission shifts, and challengingly short windows of opportunity.

A good coach focuses on what the board chair wants to accomplish and designs a coaching process based on how the board chair experiences the role; on assessment of individual strengths and weaknesses; and on identifying and addressing blind spots. Each coaching process should be customized to meet the board chair’s individual needs and goals.

Making coaching available to an incoming board chair can build the chair's capacity to lead the board effectively.

Consumerism, personalized medicine, digital technology and artificial intelligence are fundamentally changing the way health care is purchased, delivered and organized.

With proper planning and investment, hospitals and health systems can reduce cyber risks and vulnerabilities.

This webinar outlines key questions for boards to ask and approaches to take to clarify an explicit role and job description for the board chair.

Boards need to understand artificial intelligence to evaluate its evolving benefits and risks.

Seven techniques can help support and strengthen your board's decision-making processes.

For the past few years, “prices” in health care have generated some eye-popping headlines in the press — most notably drug prices. It is not news to anyone in health care that the prices providers pay for drugs and for health care technology seem to rise every year. Further, providers face the daunting task of needing to buy ever-increasing amounts of technology just to keep pace with clinical innovation.

Webinar Board Meetings: How to Drive Effective Board Dynamics The format of a board agenda can either drive effective strategic discussion or can stifle it. Presbyterian Health Plan (PHP) in Albuquerque, NM, put together an ad hoc committee that redesigned its board meetings to allow more time for strategic topics, streamlined the consent agenda, moved to using a board portal and iPads and created a role for the vice chair to observe the interactions of board members and provide feedback on the effectiveness of the board dynamics.

A growing movement of health care providers is systematically spreading best practices in the care of older adults.

This webinar recording offers a different approach to new member orientation. You’ll hear about a set of action steps that can help your organization develop a conscious, ongoing orientation process – one that helps the entire board form a high-functioning team much faster as each new trustee comes on.

Sustainable change requires a strategy to align improvement efforts and act on the interdependencies of four performance domains.

Webinar Tax-Exempt Hospital Requirements: "Community Health Needs Assessments"