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Improving the Health of the Population and Creating Equity in Access to Primary Care for Vulnerable Populations: Innovative Partnerships and Care Coordination
After identifying inequities with affordable access to primary care services and an uncoordinated system for vulnerable community populations, the hospital formed a community stakeholder group.
One Step at a Time: Addressing Hypoglycemia Adverse Drug Events by Improving Insulin Management Through Rapid Cycle Improvement and Spread Process
After several monthly reviews of reported adverse drug events, hypoglycemia ranked highest for the hospital.
Decreasing Outpatient Behavioral Health Wait Times Using Lean/Six Sigma Techniques and the Open Access Evidence-based Model
The traditional behavioral health access model of calling for an appointment which is subsequently scheduled two to three weeks later, leads to prolonged wait times for clients thereby decreasing t