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Patient, and Patience, Lost

This was a classic case of staff-centered care.

Patients Value Online Access to Electronic Health Records

A growing number of consumers are embracing electronic health records, and the significant boost in online access to health information may be increasing patient engagement in their care, according

Performance-based Contracts Require Greater Board Oversight

Hospitals and health systems increasingly are entering performance-based contracts as part of the trend toward population health and value-based care.

Policy Management Supports Risk and Compliance Oversight

Hospitals and other health care facilities create and maintain thousands of policy documents.

Practical Tips for Regulatory Compliance

Sir Winston Churchill once said, “Success is the ability to go from failure to failure without losing your enthusiasm.” No insight more appropriately describes a highly functioning co

Predictive analytics is transforming health care

Trustee Talking Points Trustee Talking Points Health s

Preparing for a CEO’s departure

The most crucial time in an organization’s life is the transition from one CEO to another.

Preparing for an At-Risk Era

Snapshot Preparing for a value-based health care environment is daunting at a time when fee-for-service payments still predo

Preparing for cyber crisis

Trustee talking points As computing technology has moved into nearly every part of the hospital and its operations, opportunities for cyberattack have multiplied. Hospita

Preserving your hospital’s independence

Trustee talking points More and more hospitals are joining larger health systems. Boards that want their hospital to remain independent have a number of strat