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Visual Communication
Seminars/Education
Definition: Improve the understanding and retention of information through visual means.
Key insights from an AHA roundtable on the future of workforce
Catherine Carruth, executive director at AHA’s American Society for Health Care Human Resources Administration, and Elisa Arespacochaga, vice president of AHA’s Physician Alliance, share six key takeaways from HR thought leaders.
Storytelling
Guides/Reports
Definition: Capture peoples’ imagination and interest by creating a narrative that appeals to the heart (inspiring vision), mind (credible evidence), and how-to (
Pattern Recognition
Guides/Reports
Definition: Use inference to look within and beyond the numbers to detect underlying patterns and trends.
Data Synthesis
Guides/Reports
Definition: Bring together data from single or multiple disparate data sets into an overall conclusion and judgment, often around complex problems.
Service Design
Guides/Reports
Definition: Create value by improving the interaction between customers and organizations by using a multi-disciplinary approach.
Community-based Planning
Guides/Reports
Definition: Analyze and plan care delivery to meet community health needs; consider socioeconomic determinants; understand how people live, work, and play.
Shepherding
Guides/Reports
Definition: Lead through gentle and persistent redirection toward the objective.