Search Results
The default setting for search results displays All Content. If you prefer to see recent content only, please adjust the date filter.
Filter your results:
Types
Topics
58056 Results Found
Using Electronic Health Records Data for your Community Health Needs Assessment
Webinar Recordings
Participants will hear an example from Wisconsin of how electronic health record data played an important role in a local community coalition; and will learn the step-by-step process of how to implement this within their own organization.
Hospital Community Investment Programs - What Are They and How They Work?
Webinar Recordings
Community health is a core component of many health care systems and has led to some innovative population health initiatives. Community investment is one of the unique ways a health system can aid its community. This webinar focuses on the Dignity Health Community Investment Program.
Teaching Ethnocultural Empathy to Reduce Health Disparities
Presenter: Dr. Maranda C. Ward, Assistant Professor in the Department of Clinical Research and Leadership.
Ethnocultural empathy is empathy towards racial and ethnic minorities, and is a requisite competency in eliminating health disparities. In this webinar, Dr. Ward will provide participants with a few key applications from the new, research-informed curriculum at the George Washington (GW) School of Medicine and Health Services. To create this new curriculum, GW faculty led a mixed-methods study to determine course format and content most suitable for teaching and assessing empathy among traditional and non-traditional learners working with racial and ethnic minorities in a range of health care settings.
Beyond Burnout and Engagement: A Systematic Method for Measuring and Addressing Health Professional Wellness
Burnout has been implicated in higher turnover, reduced patient satisfaction and worsened safety, but understanding the degree of burnout in a given health professional or team does not direct HR leaders to solutions. In this webinar, presenter Dan Shapiro, Vice Dean for Faculty and Administrative Affairs at the Penn State College of Medicine, demonstrates how to choose starting interventions for different institutional burnout profiles and identify the major variables impacting physician and nurse turnover.
Sample Patient Experience Dashboards
Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.
Helping Boards Have Productive Conversations about Quality of Care
Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.
Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Credentialing, Privileging and the Engaged Board
Trustee Articles
Education, preparation and collegiality can empower physician and lay member trustees to make fair and thoroughly vetted decisions.
The Patient's Voice: Integrating the Community Voice in Care Delivery
Webinar Recordings
As part of the AHA's Hospital Community Cooperative (HCC), member teams are advancing health equity and providing quality care by integrating the collective community voice in the implementation of place-based initiatives.
The Patient's Voice: Enhancing Trauma-informed Care
Webinar Recordings
This webinar highlights upstream approaches to screen and assess patients with trauma and ACES in acute-care and provider settings, along with prevention strategies to build resiliency within providers, patients and communities.