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3 Takeaways from Recent Telehealth Analyses

Questions remain about who the primary telehealth users are, where utilization is concentrated, how patients prefer to access care and how physicians feel about delivering care in this manner. Two recent reports looked at these issues and came to a similar finding: Absent significant change, telehealth will continue to shrink.

Alexa Will Now Connect Consumers to a Teladoc Physician

Teladoc has begun offering access to some of its general medical telehealth services through Amazon’s Alexa voice assistant and Echo devices. Under the partnership, consumers can now give the command “Alexa, I want to talk to a doctor” at any time of the day and they will be routed to a Teladoc call center.

Hospitals and health systems add 2,700 jobs in February

Hospitals and health systems added 2,700 jobs in February, while U.S. jobs overall increased by 678,000, according to data released by the Bureau of Labor Statistics.

Blood centers: Blood bag shortage affecting blood collections

A shortage of BioFlex blood bags made by Fresenius Kabi is impacting an estimated 10%-15% of whole blood collections, America’s Blood Centers and Blood Centers of America reported.

Company recalls sodium chloride for injection

B. Braun Medical Inc. has recalled five lots of 0.9% sodium chloride for injection due to fluid leakage or low fill volume, which could pose an infection risk to patients, the Food and Drug Administration announced.

AHA urges changes to MA prior authorization requirements for public health emergencies

AHA encouraged the Centers for Medicare & Medicaid Services to work with Congress to require Medicare Advantage plans to waive prior authorization and other utilization management policies during public health emergencies, especially for hospitals transferring patients to post-acute care. 

AHA submits telehealth comments to House Republican task force

Responding to a request for information on digital health, the AHA Friday urged Congress to permanently eliminate all restrictions on telehealth originating and geographic sites; continue to allow rural health clinics and federally qualified health centers to serve as distant sites for all telehealth services beyond mental health; make certain additional practitioners are eligible to deliver telehealth services; allow hospital outpatient departments and critical access hospitals to bill for telehealth services; and allow hospitals to bill the originating site fee when hospital-based clinicians provide telehealth services to hospital outpatients at home. 

AHA weighs in on good faith estimate, patient-provider dispute resolution process burden

The AHA Friday the Centers for Medicare & Medicaid Services to evaluate and adjust the burden estimates associated with the uninsured and self-pay good faith estimates and patient-provider dispute resolution established under the No Surprises Act.