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HCAHPS: Ways to Improve on the Environment Question

Magazine & Journal Articles
Since 2008, the HCAHPS—Hospital Consumer Assessment of Healthcare Providers and Systems—survey has allowed valid comparisons across hospitals locally, regionally, and nationally. The core of the survey contains 18 items that ask “how often” or whether patients experienced a critical aspect of hospital care, rather than whether they were “satisfied” with the care. The survey also includes four items to direct patients to relevant questions, three items to adjust for the mix of patients across hospitals, and two items that support Congressionally-mandated reports.

EVS Front-line Staff Educational Videos

Educational video series on the role EVS technicians play in preventing infections and creating a contamination-free environment.
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Improving the Patient Experience with Volunteers

Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how volunteers can lead the way to accelerate healthy outcomes for patients, caregivers and communities.
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H-ISAC TLP Green Daily Cyber Headlines - March 21, 2023

H-ISAC TLP Green Daily Cyber Headlines for March 21, 2023.
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H-ISAC TLP Green Daily Physical Security Report - March 21, 2023

H-ISAC TLP Green Daily Physical Security Report - March 21, 2023.

ASHRM Express 2023 Hotel & Travel

 
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H-ISAC Daily Cyber Headlines - March 20, 2023

H-ISAC Daily Cyber Headlines for March 20, 2023
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H-ISAC TLP Green Daily Physical Security Report - March 20, 2023

H-ISAC TLP Green Daily Physical Security Report - March 20, 2023.

Solving Workforce Core Challenge No. 1

As part of efforts to recruit and retain a qualified, dedicated and diverse workforce, hospitals and health systems must create environments that consistently support meaningful work and nurture relationship-building with colleagues, patients and families.

Best Buy Partners with Atrium On Hospital-at-Home Program

Best Buy Health is partnering with Atrium Health to enhance Atrium’s hospital-at-home program with advanced support for remote-monitoring technology. Best Buy’s Geek Squad will set up monitoring technology and educate patients on how to use the devices.