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Measured Success
Magazine & Journal Articles
Good isn’t good enough anymore. In today’s competitive healthcare environment, excellence will be the expectation not the exception. From meeting HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) standards for room cleanliness and quietness to lowering operating expenses as part of a Lean initiative, environmental services departments are facing significant challenges.
Marketing Yourself
Guides/Reports
This documents gives guidance on how to market yourself through networking, making connections, preparing for calls, getting past gatekeepers, and achieving great outcomes.
Managing the Engagement Driver
Magazine & Journal Articles
Leveraging the key engagement driver of the organization’s strategy and mission is paramount. One organization that makes communicating strategy and mission a priority is AtlantiCare, a well-respected network of hospitals and healthcare facilities in southeastern New Jersey.
Texas judge strikes down No Surprises Act revised dispute resolution process
A Texas judge yesterday held that the federal government’s revised independent dispute resolution process for determining payment for out-of-network services under the No Surprises Act skews the arbitration results in commercial insurers’ favor in violation of the compromise Congress reached in the Act.
Op-ed: Working with Congress to keep our hospitals strong and communities healthy
In an op-ed yesterday in The Hill, AHA President and CEO Rick Pollack explains why hospitals and health systems are working with government and other stakeholders this year to enact legislation and policies to ensure access to care and provide financial, regulatory and administrative relief; strengthen the health care workforce; and advance health care quality, equity and transformation.
Leverage and Maximize
Magazine & Journal Articles
In a time of great change for health care – particularly in EVS – we need to stay one step ahead by knowing the answers to the questions we’ll be asked, understanding how to track and maintain productivity and efficiencies all while providing the best atmosphere and experience for our patients, visitors and staff. Utilizing technology to leverage and maximize staff time and skills sets will help.
AHA urges action as HHS prepares to sunset COVID-19 public health emergency
As HHS prepares to end the COVID-19 public health emergency on May 11, AHA today recommended the agency take immediate actions to help ensure care remains available to patients when and where they need it; support the health care workforce as they continue to shoulder a disproportionate amount of strain; and remove unnecessary administrative and regulatory burdens that prevent providers from modernizing care delivery while adding cost and friction in the health care system.
AHA Urges Action as HHS Prepares to End the COVID-19 Public Health Emergency
The recent decision to sunset the COVID-19 public health emergency (PHE) is a testament to the progress we have made; however, as we prepare for that transition, we should not revert to care delivery as it was prior to the pandemic. Instead let us build on the lessons we have learned and the advancements in care delivery and access we have made.
Learning is Continuous
Magazine & Journal Articles
Those who are determined and who work hard often spend a lot of time and effort to learn new skills and maintain their existing ones. They display the most current knowledge of new technology and ideas. Having employees who will improve themselves over and above the company-sponsored training is critical to an organization wanting to innovate and improve.
Leadership in Environmental Services
Magazine & Journal Articles
In the new era of healthcare reform, and with the prevalence of healthcare-associated infections (HAIs), and higher expectations on the hospital environment than ever before, it’s our role as EVS leaders to hold ourselves to a higher standard— of the work we do, the people we lead and the patients we serve.