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What's Your Story? How to Craft Narratives Using Human-Centered Design that Inspire Your Audience
Join us for an interactive webinar where you will learn fundamental principles of storytelling and reflect on a personal story of your own. This workshop gives you the chance to work on your story and apply human-centered design to a wide variety of challenges that we face in health care. This webinar is about Story + Telling. Come prepared to think through the features of a ‘story’ (content and team alignment) and the essentials of the ‘telling’ (channels and communication plan). (Webinar presented March 8, 2023)
AHA Statement on CMS Medicare Advantage Final Rule
The AHA commends CMS for finalizing critical policies that will help ensure beneficiaries enrolled in Medicare Advantage have access to the medically necessary health care services to which they are entitled.
CMS issues final rule for 2024 Medicare Advantage, prescription drug plans
The Centers for Medicare & Medicaid Services April 5 released a final rule that would increase oversight of Medicare Advantage plans and better align them with Traditional Medicare, address access gaps in behavioral health services and further streamline prior authorization processes.
Role of Hospitals: Mount Sinai Health System
Mount Sinai launches program to increase career advancement opportunities for Black men. The initiative includes networking and mentorship efforts.
OCR reminds states renewing Medicaid, CHIP coverage of civil rights obligations
As the COVID-19 public health emergency’s continuous coverage requirement ends and states redetermine eligibility for Medicaid and Children’s Health Insurance Program enrollees, the Department of Health and Human Services’ Office for Civil Rights yesterday reminded state health officials of their obligations under federal civil right laws to provide meaningful language access for individuals with limited English proficiency and ensure effective communication with individuals with disabilities.
AHA Disparities Toolkit - Tools and Resources
View more helpful resources for collecting race, ethnicity and language data from patients.
AHA Disparities Toolkit - Visually Impaired Populations
Individuals who are blind or visually impaired present unique health communications needs as they seek to access and act upon health information.
Deaf and Hard of Hearing Populations
Effective communication for individuals who are deaf or hard of hearing is particularly critical in health care where miscommunication may lead to misdiagnosis and improper or delayed treatment.