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Health Care 2.0 and Beyond

Trustee Articles
A three-stage framework can help boards to identify information technology priorities

Incorporating Cyberrisk Management into Enterprise Risk Management

Cyberattacks have far-reaching consequences that directly threaten patient care, patient safety and broader public health and safety, by potentially denying the availability of the hospital and emergency medical care to the community.

How Hospitals Can Make the Best Use of Social Media

Discover how hospitals can effectively utilize social media to engage with patients and communities. Learn more about the benefits and strategies in this comprehensive guide.

The Boards Role in Digital Transformation

Facilitating digital transformation demands that boards appreciate its urgency, move past the hype and fulfill strategy at their hospital and health system via digital transformation-related needs assessment, plan execution and evaluation of results and outcomes.

Taking a Wider Lens to Responsible AI in Health Care

Refocusing Clinical Workforce on Moments that Matter

The clinical workforce shortage is one of the most pressing problems in health care. Bold actions now are necessary to mitigate the challenge, and boards have a critical role to play in overseeing change. By giving clinicians the support they need to work with purpose and passion, health systems can build clinical capacity for today — and tomorrow.

Lower-cost Ways to Strengthen Patient Engagement

Snapshot By engaging patients with new services and technology, hospitals are heading off costly interventions and building loyalty.

Building hospitals to improve patient safety

Trustee Talking Points Trustee Talking Points Hospital leaders — ex

Blurring boundaries

In the 1990s, Jack Welch popularized a phrase to describe what he wanted GE to be: a “boundaryless organization.” That is, he wanted to break down traditional organizational silos and i

Health Care 2.0 and Beyond: The Digitally Aware Board

While the fee-for-service payment system remains profitable for many hospitals and systems, most agree that high-performing organizations in the future will be part of accountable, conn