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Chasing Zero Harms

Recognizing the need to build a just culture, the leadership team at Spaulding Rehabilitation Hospital Cape Cod undertook a multidisciplinary, multi-pronged approach for improvement.
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Baystate Breast and Wellness Center Cultural Compass

The Baystate Health Breast and Wellness Center, created in 2013, is a combination of two premier breast programs in western Massachusetts; Radiology and Imaging and the hospital's Comprehensiv
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Protecting Respect and Dignity for Hospitalized Patients

The premise of this project was that failure to maintain a patient's respect and dignity represents harm, that these harms are common in hospitalized patients, and they deserve evaluation with
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Academic Innovations Collaborative

The collaborative was launched by Harvard Medical School Center for Primary Care in 2012 to transform primary care practices through a focus on team-based care, management and prevention of chronic
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Bed Alarm Removal Initiative

Approximately two years ago frontline staff presented a proposal to remove bed and chair alarms facility wide.
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Health Leadership Capacity Development

Four years ago this hospital had no clinical leadership development program.
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The Implementation of an Interdisciplinary Patient Tracer Program for Proactive Risk Assessment

Patient and system tracers have been conducted at this institution since 2008.
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Continuous Improvement Academy (CIA)

A house wide effort was lead this year to teach and embed continuous improvement methodology and tools to ensure quality and safety advances are infused throughout and become enculturated within th
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Patient Centered Medical Home: Culture Engagement Program

Throughout the country, primary care is faced with ongoing waves of healthcare reform (e.g. Accountable Care Organization, ICD-10, changing payment structures).
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The Quality Improvement Academy

Tufts Medical Center made a decision to create its own quality improvement training for its workforce in 2013.