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Safety of Behavioral Health Patients in the Emergency Department
The medical center experienced a 115 percent increase in behavioral health (BH) patients presenting in the ED when the state hospital and two other local hospitals closed their BH units.
Core Measures--Appropriate Care for Every Patient Every Time
The goal was to eliminate all variances in the clinical process measures to ensure that patients who present with one or more of the four diagnoses under core measures receive 100 percent appropria
Patient Expectations: The Only Ones that Matter
Fairfield Memorial Hospital identified the need to improve the patient experience in the emergency department through meaningful interactions between the medical team, patients and families.
Creating the Ideal Outpatient Experience
The driving principle behind the outpatient service excellence journey is excellent customer service with every interaction.
Streamlining the Intake Process of Cardiac Patients in the Emergency Department
The goal was to improve turnaround times of troponin and EKGs within the cardiac patient population in the emergency department.
Therapeutic Hypothermia: Improving Outcomes
In 2009, the leadership team of this hospital empowered its multidisciplinary critical care committee to develop and implement a therapeutic hypothermia protocol.
Utilization of an Interdisciplinary Team Approach for the Care of Infants with Hypoplastic Left Heart Syndrome
Development of a Norwood Clinic allowed the quality improvement team to create goals to decrease morbidity and mortality and improve the long-term quality of lifefor patients with HLHS.
Nurse-driven Protocol for Urinary Catheter Removal
A nurse-driven protocol was implemented to increase the staff's awareness on the appropriate indications of an indwelling urinary catheter to reduce the use of indwelling urinary catheters and cat
Foleys Aren't Fun: A Hospital Leadership Team's Journey to Reducing CAUTIs
After identification of an opportunity to reduce CAUTIs, leadership headed an initiative to reduce the incidence of infection and foley utilization.