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How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

How to Maximize Board Retreat Success

The measure of board retreat success can be summed up in one simple statement: “That was a good use of my time.” Developing retreats that leverage leadership time and resources and deliver meaningf

How to Maximize Board Retreat Success

The measure of board retreat success can be summed up in one simple statement: “That was a good use of my time.” Developing retreats that leverage leadership time and resources

How to prepare your hospital for risk

Trustees of nonprofit health care organizations appreciate that revenue from fee-for-service reimbursement has been the basis for keeping their institutions financially sustainable over many years.

How to preserve a legacy of service

In today's environment of change and transformation, some nonprofit hospitals and health systems are considering the possibility of selling to for-profit providers.

How to Put Your Strategic Plan to Work

The board’s foremost responsibility is to own the organization’s mission and vision and ensure a consistent focus on the strategic path to achieve them.

HRET and ACHI Survey Hospitals on Population Health

The U.S. health care field is moving in a new direction — toward population health.

IBM Watson Health Growing Fast

IBM Watson Health last year formally jumped into predictive analytics and has been on a tear ever since, doing deals and partnering with health care providers and commercial enterprises.

Immersion Day for trustees

Could a board be more effective if it deeply understood the ins and outs of how a health system delivers care? For four years, the Immersion Day program at Mission Health in Asheville, N.

In an internet economy, health care needs to meet the consumers needs

For many years, credentialed experts have acted as gatekeepers for specialized knowledge and service.