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Demystifying and Optimizing the Executive Session
The executive session provides an important venue for maintaining board independence and protecting confidentiality as the governing body carries out its fiduciary duties.
Why Hospitals Should Launch a Fundraising Campaign Now
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Understanding the Board of Trustees’ Role
Many organizations, including the American Hospital Association, offer resources and publications on corporate governance.
The Elusive Value-based Purchasing Score
Magazine & Journal Articles
Find out why the value-based purchasing score is getting harder to predict and why HCAHPS is important to track.
Reinventing Community Relations as a Corporate Reputation Strategy
Magazine & Journal Articles
Once upon a time, hospital marketing didn't exist. Public relations functions were focused almost exclusively around media relations and what we called community relations. Then came marketing (with the glamour of advertising), the Internet, Facebook, Tweet, and pins. Community relations (CR) faded, got pushed to secondary priority status and then to the bottom of that "nice to do if we had time" list.