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Philanthropy as a High-Return Revenue Source
By illuminating the impact of philanthropy, hospitals reinforce their identity as mission-driven organizations that exist to serve — not profit from — their communities.
Philanthropy Articles
A collection of articles and toolkits from the AHA Trustee Services on philanthropy.
Sample Patient Experience Dashboards
Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.
Understanding the Physician-Hospital Relationship
What boards should know about building relationships between valued physicians and hospitals and health systems.
Governance Principles for Physician Organizations
Trustee Articles
Healthcare executive support can influence the value these organizations provide.
Exploring community health needs
The community health needs assessment has the potential to be a transformative driver for understanding and addressing the health needs of a hospital’s patient population — and meetin
Collaborative governance the key to improving community health
Health care delivery and payment are undergoing profound change.
Hospital, Health System Boards Need to Find Partners for Community Health
As health care organizations and clinicians join together to address a broader spectrum of health needs, more attention is being focused on how to improve both individual and community health.
Serving Older Emergency Patients with Extra TLC
Trustee Articles
Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.