Resource Library

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Trustee Magazine Articles
The core mission of health systems is at risk of disintermediation and commoditization by health plans, private equity, retail and big tech
Trustee Articles
With careful assessment, health care boards may consider a return to the board room in 2021.
Trustee Articles
In a time when strong leadership is paramount, health care boards must be intentional and creative to stay informed and engaged, while adopting virtual meeting platforms and adapting practices to maintain effective governance.
Trustee Articles
By adopting practices that embrace innovation, boards are better prepared to plan for change.
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Trustee Articles
The seismic forces currently roiling health care present boards with a new set of profoundly consequential strategic options. These often involve significant risk, major mission shifts, and challengingly short windows of opportunity.
Discussion Questions & Templates
The template is designed to help a hospital or health system develop profiles of disruptive competitors that are already in its service area (or are anticipated to enter its service area). An interactive MS Word document of this template with fields is available.
Trustee Articles
Hospitals and systems must understand the threats posed by market disruptors and craft specific strategies to protect their missions.
Trustee Articles
Corporate boards, across industry sectors, are increasingly being called upon to support management as the company responds to how innovative competitors “disrupt” their existing business model. Blockbuster, Borders and ESPN are prime examples of established companies that have been pulled into the financial undertow created by nimble disruptors.
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.
Trustee Articles
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.
Discussion Questions & Templates
Hospital and health system boards and leadership can advance their understanding of telehealth and how it fits into organizational priorities by considering the following questions.