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Trustee Articles
Discover the benefits of shared performance goals at the system level and how to implement them in your executive compensation program with AHA's tips.
Trustee Articles
Philanthropy can drive innovative initiatives to address social, economic, educational and quality of life issues in the community.
Trustee Articles
The seismic forces currently roiling health care present boards with a new set of profoundly consequential strategic options. These often involve significant risk, major mission shifts, and challengingly short windows of opportunity.
Discussion Questions & Templates
A good coach focuses on what the board chair wants to accomplish and designs a coaching process based on how the board chair experiences the role; on assessment of individual strengths and weaknesses; and on identifying and addressing blind spots. Each coaching process should be customized to meet the board chair’s individual needs and goals.
Trustee Articles
Making coaching available to an incoming board chair can build the chair's capacity to lead the board effectively.
Trustee Articles
Consumerism, personalized medicine, digital technology and artificial intelligence are fundamentally changing the way health care is purchased, delivered and organized.
Trustee Articles
With proper planning and investment, hospitals and health systems can reduce cyber risks and vulnerabilities.
On-Demand Educational Webinars
This webinar recording offers a different approach to new member orientation. You’ll hear about a set of action steps that can help your organization develop a conscious, ongoing orientation process – one that helps the entire board form a high-functioning team much faster as each new trustee comes on.
Trustee Articles
Sustainable change requires a strategy to align improvement efforts and act on the interdependencies of four performance domains.
On-Demand Educational Webinars
Webinar Tax-Exempt Hospital Requirements: "Community Health Needs Assessments"  
Trustee Articles
Boards need to assess troubled areas in their organizations, set goals for improving the culture, and hold leaders accountable for change.
Dashboards/Scorecards
While your organization may strive to improve safety, patient experience, workforce engagement and clinical quality as discrete performance domains, your leadership — and your resources — may be convened around multiple strategies and action plans. Without a single strategy that aligns improvement efforts and acts on the interdependencies of vertical domains, siloed planning can undermine workforce coordination and sustainable change.
Trustee Articles
Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.
Discussion Questions & Templates
The template is designed to help a hospital or health system develop profiles of disruptive competitors that are already in its service area (or are anticipated to enter its service area). An interactive MS Word document of this template with fields is available.
Trustee Articles
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.
Trustee Articles
Hospitals and systems must understand the threats posed by market disruptors and craft specific strategies to protect their missions.
On-Demand Educational Webinars
This webinar from governance expert Jamie Orlikoff, explores the hospital board’s crucial responsibility for medical staff credentialing – one of the most difficult governance functions to perform effectively, and one of the most important board responsibilities for patient quality and safety. Become comfortable with the basics of credentialing and how to effectively oversee it to both protect patients and to assure fair, thorough and consistent treatment of physicians. Trustees will acquire a better understanding of the different but related processes involved in appointment and reappointment or physicians to the medical staff, and the delineation of clinical privileges.
Trustee Articles
Corporate boards, across industry sectors, are increasingly being called upon to support management as the company responds to how innovative competitors “disrupt” their existing business model. Blockbuster, Borders and ESPN are prime examples of established companies that have been pulled into the financial undertow created by nimble disruptors.
Trustee Articles
A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.