Resource Library

Health care is ripe for change. The evidence is all around us. A majority of health care leaders recently surveyed said hospitals and health systems are most in need of disruptive innovation (New England Journal of Medicine Catalyst, February 16, 2017). Consumers are taking charge of their own health and seeking providers that deliver high-quality, affordable and accessible care in ways they have come to expect from their favorite retailers. And disrupters from within and outside of health care are joining forces and competing with traditional health care organizations to give consumers what they are looking for.

Affordability is one of the most important challenges influencing Americans’ ability to access health care. However, no single, agreed-upon definition of health care affordability exists because it is influenced by many complex factors.

Standard Work for Governance Example Source: St. Charles Health System. Used with Permission. Lean principles and practices drive performance improvement by clarifying the steps involved in work processes to avoid wasting time reinventing how work should be done. The board of St. Charles Health System in Bend, Ore., developed “standard work” for several board processes to improve governance performance. An example of standard work for biannual distribution of director stipends appears here.

Topics: Using Competencies in Trustee Selection, Competency-Based Trustee Selection in Action, Using Competencies to Transform Governance

This webinar provides specific examples of and practical tools used by the highest-performing boards as they move toward five categories of advanced governance practices: Visionary, Strategic and ‘System’-focused; Nimble, Streamlined and Clear; Intentional, Disciplined and Consistent; Competency-based, Educated and Evaluated; and Objective, Transparent and Accountable.

Value creation occurs at many levels in organizations. This chart, used by St. Charles Health System based in Bend, Ore., describes the unique role of governance as well the roles of leadership, management and front-line workers in applying Lean principles to support sustained organizational improvement.

By Stephen Mansfield While a clear, bright line between the roles of governance and management does not exist for every issue that boards and organizational leaders must address, defining the relative roles of boards, leaders and managers can enhance governance effectiveness and working relationships.

This webinar examines the best practices of CEO succession planning in a health care setting. Bill Westwood, Senior Client Partner, Korn Ferry presents a thorough description of the process to follow to ensure that succession planning is smooth, efficient and objective. He offers specific recommendations for the roles that each party plays in the process, and what risks should be avoided. Board members, incumbent CEO's and potential CEO's will learn how to prepare for and execute succession planning in their organizations.

This webinar makes the case that the time has come to develop a new model of hospital and health system governance. Presenter Jamie Orlikoff discusses four phases in the evolution of the current model of governance and ongoing market and organizational pressures that make it difficult for the current model to withstand, and he suggests that these pressures are likely to deepen as their pace, scope and scale accelerate.

Clarifying accountabilities between management and governance is essential for high performance. Discover best-practice governance principles in this article.

To prepare for leadership succession, boards must identify talented leaders within the organization, take steps to retain them and develop them well for future roles.

The crisis brewing in the traditional governance model requires conscious construction of new models relevant to new times.

Webinar Making Effective Decisions in Times of Uncertainty and Change: What Boards Need to Know  

This webinar explores elements of fund development where volunteer leaders are most effective, what enables this effectiveness and how trustees and board members can optimize their engagement in advancing philanthropy.

Looking for tips to create – and keep – the board of your dreams? Wondering if that dream can ever become a reality? Curious to know how you can possibly create the board of your dreams if your board members are appointed or placed on your board rather than elected by current directors?

This webinar considers who gives to health care, why they are drawn to the cause and how organizations can support engagement of those most likely to give.

This webinar outlines key questions for boards to ask and approaches to take to clarify an explicit role and job description for the board chair.

Boards need to understand artificial intelligence to evaluate its evolving benefits and risks.

Seven techniques can help support and strengthen your board's decision-making processes.

For the past few years, “prices” in health care have generated some eye-popping headlines in the press — most notably drug prices. It is not news to anyone in health care that the prices providers pay for drugs and for health care technology seem to rise every year. Further, providers face the daunting task of needing to buy ever-increasing amounts of technology just to keep pace with clinical innovation.