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Survey findings about patient engagement and patient experience
“The Association Between Patient and Family Engagement Practices and Patient Experience” is a slide presentation that covers the findings of a 2013–2014 survey conducted by the Health Research &
How Hospitals Can Make the Best Use of Social Media
Discover how hospitals can effectively utilize social media to engage with patients and communities. Learn more about the benefits and strategies in this comprehensive guide.
Increasing a Board’s Strategic Competency
Health care boards that invest the time in discussing strategy can position their organization for success.
Improved joint venture performance through enhanced governance
Joint ventures in healthcare are more diverse and complex, involving partnerships with pharma, medical device companies, and research organizations.
Total cost of care: Key considerations
Hospitals and health systems are continuously striving to reduce costs and improve the efficiency of care. It is useful to consider the impact of measuring the “total cost of care” on hospitals and health systems, as well as contemplate what steps health care leaders need to take.
Hospitals team up with Uber and Lyft to transport patients
Soon patients may have no excuse to miss a doctor appointment.
11 Principles for Health System Governance
A WellSpan Health task force developed meaningful principles that signaled a changed approach to governance at the health system.
Who Is Accountable for this Patient?
Trustee Magazine Articles
Payers in population health contracts are using claims data to identify the physician responsible for a patient’s health and spending. It’s an inexact science that can aggravate providers before empowering them.
Building hospitals to improve patient safety
Trustee Talking Points
Trustee Talking Points
Hospital leaders — ex