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Perspective: Innovating our way to better health for moms and babies

What do New York-Presbyterian, Henry Ford Health System of Detroit, and Children’s Hospital Los Angeles all have in common?  

Is It Time to Partner with Retail Pharmacies on Service Expansion?

It’s getting tougher to find a retail pharmacy chain that isn’t expanding deeper into providing web-driven digital health care services. Rite Aid became the latest, saying it will launch telehealth kiosks with InTouch Health’s virtual care platform at 25 of Rite Aid’s East Coast RediClinic Express clinics and 36 H-E-B grocery stores in Texas.

Enabling Virtual Health Across the Enterprise: An AMC's Perspective

Presentation Resource
This session will assess University of Michigan Health System’s approach to implementing virtual health, and present an evaluation framework and business case for a range of virtual health initiatives.

Telehealth as a Rural Business Development Strategy

Presentation Resource
This session discusses telehealth as a rural outreach business development strategy for hospitals and health systems, and demonstrates how the University of Mississippi Medical Center (UMMC) built and operates its successful Center for Telehealth.

Virtual Visits: Are Consumers Buying into Healthcare Delivered Through a Mobile Device?

Presentation Resource
This case study will examine a year of data and include reports on internal marketing efforts to Reid Health's 2500 employees, as well as external marketing efforts within Reid's designated service area and beyond, by targeting prospects throughout Indiana and Ohio.

Using a Chatbot to Communicate with Patients Between Visits: Why and How to Do It

Presentation Resource
Most people see a doctor about twice per year. The rest of the year, they make decisions every day that impact their health. Checking in between encounters has traditionally been a function of case managers dealing with high-risk patients; there aren't enough to reach out to the rest of the population. Automated chatbot conversations allow check-ins with all people in a community, gather health data, and provide information, all with a "cool" interface and phenomenal engagement.

Virtual Health, Retail Visits, and Other 2.0 Strategies in a World of Disruptive Innovations

Magazine & Journal Articles
Imagine a world where your smart phone — and a nurse connected to it — can determine the level of care you need for a health concern before ever leaving the house. Or envision an urgent care visit where, upon your arrival, you are registered in the time it takes to walk to the exam room and are out the door in less than an hour.

Hospitals and Health Systems Find Ways to Serve Patients on Demand

Magazine & Journal Articles
Extended hours and same-day appointments are fine, but not nearly enough to give today's consumers the convenience and access they desire.

Using Telehealth to Advance Value-Based Care

Magazine & Journal Articles
In response to consumer demands for simple, affordable service, Jefferson Health—a health system in the Philadelphia region that includes 14 hospitals—is building a value-based care business model through a robust telehealth program that spans the care continuum from specialty consults and virtual rounds, to post-discharge management and urgent care visits. Learn more about the JeffConnect program in this article.

To Drive Your Telehealth Strategy, Answer One Simple Question

It seems simple, but hospitals and health systems looking to expand their telehealth capabilities and services must first answer why telehealth is a solution for their organizations, patients and communities, said Kevin Curtis, M.D., medical director of Dartmouth-Hitchcock Center for Telehealth and Connected Care, at a recent AHA Executive Forum on addressing disruption through innovation and value in Boston.