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15 Results Found
What Makes Your Organization Special?
Using insights on humanizing brand experience, boards can better engage health care consumers and maintain and build trust in a post-COVID-19 world.
4 Lessons for Navigating a New Reality in Health Care
As the health care field moves from response to recovery, strategic and innovative thinkers have started to share their insights and plans for the road ahead.
Top 10 Emerging Trends in Health Care for 2021: The New Normal
Continued disruption will require health care boards to adapt their governance models to adapt to the unprecedented times.
Disrupting the Health System from Within
The core mission of health systems is at risk of disintermediation and commoditization by health plans, private equity, retail and big tech
Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Telehealth Board Discussion Questions
Discussion Questions & Templates
Hospital and health system boards and leadership can advance their understanding of telehealth and how it fits into organizational priorities by considering the following questions.
3 Digital Strategic Priorities for the Next Normal
Facing a new reality, health care providers will need to make major changes in care models, cost structure and the use of digital technology to recover.
Intermountain Healthcare Embraces Transformation
Trustee Articles
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.