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Board Oversight of Culture for High-Performing Hospitals
Trustee Articles
An external review of workplace operations produces a Leadership Letter with observations and recommendations for continuous improvement, followed by open discussion among the board, CEO and top management.
Recruiting Millennials to the Hospital Board
Trustee Articles
Millennials use the health care system in a unique way. Trustees must be attentive to their views and recruit them to the board for its long-term sustainability.
Top 10 Trends for 2019
Trustee Articles
Consumerism, personalized medicine, digital technology and artificial intelligence are fundamentally changing the way health care is purchased, delivered and organized.
2020 Actions for the Board Compensation Committee
Trustee Articles
Boards should assess the impact of change on their organization’s executive compensation program and committee practices.
Key Action Steps for the Compensation Committee
Trustee Articles
As hospitals and health systems realign their strategic objectives, executive compensation programs must evolve to support the organization's mission. Your board's compensation committee should determine if corresponding actions or updates are necessary.
Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Serving Older Emergency Patients with Extra TLC
Trustee Articles
Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Surviving Disruption in Health Care
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.
New Approaches to Effective Board Decision Making
Trustee Articles
Seven techniques can help support and strengthen your board's decision-making processes.
Addressing the Social Determinants of Health
Trustee Articles
Boards can advocate for policy changes or ways to harness community resources.