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Accelerating Progress Through Leadership Integration
Trustee Articles
Sustainable change requires a strategy to align improvement efforts and act on the interdependencies of four performance domains.
Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Helping Boards Have Productive Conversations about Quality of Care
Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.
Aligning Care Delivery to Emerging Payment Models
Trustee Articles
As payers shift financial risk to providers through more advanced payment models, trustees will need to help their organizations build new capabilities for succeeding under these payment arrangements.
Telehealth Board Discussion Questions
Discussion Questions & Templates
Hospital and health system boards and leadership can advance their understanding of telehealth and how it fits into organizational priorities by considering the following questions.
Overseeing Health Equity in the Age of Emerging Risk
Incorporating health equity into strategy represents a new undertaking for some health care leaders — one that requires a shift in thinking and taking action in such core areas as culture, structure, functions and incentives.
3 Digital Strategic Priorities for the Next Normal
Facing a new reality, health care providers will need to make major changes in care models, cost structure and the use of digital technology to recover.
Strengthening Culture through Good Governance Practices
Trustee Articles
For effective cultural stewardship, boards need to promote behavioral expectations for patient care
and make sure that espoused values and norms are respected throughout the organization.
Six Ways a Trustee Can Help Create an Ideal Culture
Trustee Articles
What is the board’s role in shaping culture? Several health care leaders offer advice that reflects the diversity of their experiences.
Competency-Based Governance Toolkit
Trustee Articles
The role of a health care organization trustee gets more complicated and more sophisticated every day. Pressures are increasing simultaneously for higher quality, lower cost, more transparency and accountability, and use of evolving and evermore expensive technology.