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Surviving Disruption in Health Care

Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.

Intermountain Healthcare Embraces Transformation

Trustee Articles
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.

Recalibrating ‘Systemness’ in a New Technology Era of Health Care

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Innovation Resources for Boards

Innovation Resources for Boards

Catching up to Consumer Expectations for Access

Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.

Telehealth Board Discussion Questions

Discussion Questions & Templates
Hospital and health system boards and leadership can advance their understanding of telehealth and how it fits into organizational priorities by considering the following questions.