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Design Consumer Experiences. Tell Powerful Stories
Guides and Reports
Demographics, statistics, and clinical data do not translate into a thorough understanding of an individual’s needs and motivation.
2025 Environmental Scan
The 2024 AHA Environmental Scan details data and trends that have implications for the health care field for the coming year and beyond. The Scan will help your staff, leadership and board strategize and plan for the future.
The Value Initiative Members In Action: AdventHealth – Altamonte Springs, Fla.
AdventHealth – Altamonte Springs, Fla.
Rebranding Initiative Propelled AdventHealth to Provide Consumers More Price Transparency
The Value Initiative Members In Action: Hospital Sisters Health System – Springfield, Ill
Hospital Sisters Health System (HSHS) piloted a variety of tools to provide consumers with real-time out-of-pocket health care estimates at four of its hospitals in Northeastern Wisconsin.
The Value Initiative Members In Action: Memorial Healthcare System – Hollywood, Florida
n 2017, Memorial Healthcare System (MHS) launched an online tool for prospective patients to determine their out-ofpocket costs in advance of scheduling a procedure.
The Value Initiative Members In Action: UCHealth – Aurora, Colo. Innovative
UCHealth – Aurora, Colo. Innovative
Tools Help Consumers Estimate Out-of-pocket Expenses
Patient Cost Estimator Toolkit
While hospitals and health systems have generally relied on financial advisors to help patients with inquiries about what they may pay for care, technological advances are enabling them to help patients find this information in new ways, particularly through online tools.
Verily Integrates Licensed Clinical Team into Consumer Health App
Verily, the 10-year-old Alphabet subsidiary, recently launched a consumer-facing app that will be marketed as a free way for anyone to obtain certain care recommendations from Verily’s partner clinicians based on users’ existing medical records.
The Buzz from the 2023 AHA Leadership Summit
Here’s what experts say health systems will need to do to build a future-ready workforce, achieve health equity goals and deliver care closer to home.
5 Insights from the AHA Leadership Summit
How to plan, execute and accelerate redesigned health care dominated discussions at the recent AHA Leadership Summit in Seattle, as hospital and health system leaders, retail care providers, innovators and entrepreneurs came together to assess what’s next for the field.