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The Patient Care Partnership

Replacing the AHA's Patients' Bill of Rights, this plain language brochure informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.

Improving the Patient and Family Experience

The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.

How to Gain Meaningful Engagement from Your Patient Portal

Magazine & Journal Articles
HealthEast, a four-hospital system serving the Minneapolis-St. Paul region, was determined to make good use of its patient portal—to improve health outcomes by sharing proactive, consistent health information that patients could access anywhere. Read more about their implementation of two digital health tools.

Using Data-Driven Experiential Marketing to Engage and Educate Consumers Around Choosing the Appropriate Level of Care

Presentation Resource
This session will look at how OhioHealth took a non-traditional marketing approach to engage and educate consumers around this topic.

Advancing Digital Patient Engagement — Opportunities for Differentiation | Transformation Talks

Mobile digital health technologies enable consumers to engage more deeply with providers. Learn three keys to meeting patients’ needs in this video.

Advancing Care Conference March 7-9

The Advancing Care Conference starts virtually then pivots to the in-person conference experience in March. Using cutting-edge design thinking exercises, attendees are equipped with custom strategies and an actionable plan to tackle challenges. The experience continues online after the conference with virtual tools and a community of peers to support successful solution implementation.

Value Break: Fostering Transparent Communication between Providers and Patients

Open and transparent communication between patients and providers is a key pathway for improving value through better outcomes, enhanced patient experience and reduced costs. Join this Value Break to learn about how sharing medical notes can help you improve value for your patients.