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Recruiting rural executives

Rural hospitals and health systems often face a leadership Catch-22: They need strong leaders to overcome the well-documented challenges facing rural health care — limited resources and dwind

Getting Strategic about Shared Decision Making

Trustee Articles
Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.

The Three Challenges Impacting Health Cares New Normal

SNAPSHOT Hospital and system leaders say that they are acclimating to the transformed health care environment, but risk-based contracts, pressure to grow and regulatory scrutiny

How to Achieve Your Mission as a Health Care Leader

The health care industry’s transformational, irreversible changes make it clear that hospital-centric, disease-focused, acute episodes of care are not the future.

How Hospitals Can Make the Best Use of Social Media

Recognizing the importance of social media is the first step in taking your hospital into the digital world.

How to Improve the Patients ED Experience

One of the first — and sometimes only — place patients experience a hospital is the emergency department, where many first and lasting impressions are made.

Exploring the benefits of telehealth

Telehealth is changing health care delivery.

Shared Governance Imperative

Trustee Articles
Just as the health industry continues to shift care delivery from a volume- to a value-based model, so too must the health care board evolve beyond its traditional fiduciary and core governance responsibilities to encompass a more strategic and global view. The success of this evolving model depends on shared governance—a stronger alignment and engagement among the board, physician leadership and management.

Successful Strategic Planning: The Board Role

Trustee Articles
This monograph covers the basics of strategic planning, including definitions of common terms, a description of the planning process and the characteristics of successful plans. It describes the board’s role in planning, including why plans fail, common weaknesses and how boards can support successful plan implementation.

How to Create Exceptional Patient Experiences Without Exception

• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.