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Decision-making Processes and Tools for Boards

Dashboards/Scorecards
As this grid suggests, good governance decision-making, when supported by a variety of board practices and tools, strengthens the board as a whole and its capacity to govern well.

Boardroom Brief: How Boards Can Support Workforce Behavioral Health

This document, developed by AHA Trustee Services and AHA’s Behavioral Health teams, intends to educate and raise awareness for trustees about suicide prevention and the role that hospital and health system boards can play in this very important public health issue.

Boardroom Brief: How Boards Contribute to a Safe Workplace and Community

This brief intends to raise awareness about violence as a public health issue and provides resources for boards to work with hospital and health system leaders to build safer workplaces and communities.

Board Brief: It Starts at the Top: How Boards Can Prioritize Health Equity

Trustees are in a unique leadership position for overseeing a health equity strategy for their hospitals and health systems.

Boardroom Brief: Encouraging a Risk-Aware Culture to Drive Value

Enterprise Risk Management (ERM) is a strategic business discipline that supports the identification, assessment and management of risks. ERM can advance internal control of material risk and allow an organization to generate greater value from strategic and operational activities. To achieve these advantages, organizations must embed ERM elements into their culture and structure and examine the nature of the risks they face.

Sample Patient Experience Dashboards

Dashboards/Scorecards
The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.

Telehealth Board Discussion Questions

Discussion Questions & Templates
Hospital and health system boards and leadership can advance their understanding of telehealth and how it fits into organizational priorities by considering the following questions.

Governance Quality Engagement Diagnostic

Checklists
This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.

Balanced Scorecard for Achieving Leadership Convergence and Accelerating Performance Improvement

Dashboards/Scorecards
While your organization may strive to improve safety, patient experience, workforce engagement and clinical quality as discrete performance domains, your leadership — and your resources — may be convened around multiple strategies and action plans. Without a single strategy that aligns improvement efforts and acts on the interdependencies of vertical domains, siloed planning can undermine workforce coordination and sustainable change.