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Helping Boards Have Productive Conversations about Quality of Care

Trustee Articles
Sep 6, 2019
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.

Quality and Professional Affairs Committee Charter

Board and Committee Charters
Jan 1, 2016
The Quality Committee assists the board in overseeing and ensuring the quality of clinical care, patient safety, and customer service provided throughout the organization.

System Board Quality Committee Guidelines

Trustee Articles
Aug 15, 2018
The Hospital System Board of Trustees Quality Committee shall meet quarterly in order to provide: Visibility and focus for the organization’s commitment to the delivery of high quality medical care; Oversight of quality and performance improvement initiatives across the Hospital System...

Governing in the New Quality, Safety Landscape

Trustee Articles
Jan 1, 2009
For effective oversight, boards must engage at three levels: see, own and solve.

Governance Quality Engagement Diagnostic

Jan 1, 2018
This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.

Understanding Quality Scorecards: A Primer for Boards

Trustee Articles
Jan 1, 2017
The number of public quality scorecards for hospitals has increased exponentially in recent years as consumers take more interest in getting the most value for their health care dollar.

Is Your Board of Trustees Micromanaging Your CEO?

Feb 7, 2022
How can a board and CEO work together to lead an organization well? Consider these 10 tips for helping boards stay in their lane while fulfilling governance obligations.

Improving Quality Through Physician Engagement

Trustee Articles
Jan 1, 2010
From accountable care organizations to clinical integration, forging a close bond between physicians and hospitals for improved quality results is now an imperative.

Governing for Quality in a "No-Outcome, No-Income" World

Trustee Articles
Jan 1, 2010
There’s hardly a health care board member, past or present, who hasn’t heard of the age-old governance mantra “no margin, no mission.” For years this simple phrase captured what most trustees came to believe was their primary obligation: to ensure the financial viability of their hospital or health system. Days cash on hand, debt coverage ratio and net operating margin were key measures that defined high or low performance.

Quality measurement: Making it meaningful

Oct 10, 2016
America’s hospitals are committed to sharing meaningful, accurate hospital quality information with the patients they serve.