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Hospitals and health systems consider paths to increasing value

Trustee Talking Points Trustee Talking Points Performance data give Medicare and other pay

Empowering a Healthy Culture

Trustee Articles
Boards need to assess troubled areas in their organizations, set goals for improving the culture, and hold leaders accountable for change.

Achieving Stronger Physician Engagement

Trustee Articles
Steps CEOs and boards should take to understand and improve engagement.

Essential Skills for Todays CEO

The board is responsible for setting the hospital or health system’s mission and vision, and for engaging leaders and staff in working toward that vision.

Physician's Impact on Patient Satisfaction

Trustee Articles
Patient satisfaction scores are important metrics; they draw attention to the subjective experience of patients who received care from a hospital.

Trustees playing game with higher stakes

By now, every health care leader understands that the Affordable Care Act is catalyzing a complete transformation of the field, including reimbursement arrangements, business models and mechanism

Balanced Scorecard for Achieving Leadership Convergence and Accelerating Performance Improvement

Dashboards/Scorecards
While your organization may strive to improve safety, patient experience, workforce engagement and clinical quality as discrete performance domains, your leadership — and your resources — may be convened around multiple strategies and action plans. Without a single strategy that aligns improvement efforts and acts on the interdependencies of vertical domains, siloed planning can undermine workforce coordination and sustainable change.

News about boards, the VA, VTEs, and minority and behavioral health

Governance Great Boards spring newsletter available The spring issue of the American Hospital Association’s

Stewards of the Patient Experience: The Trustee’s Key Role

Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.

Total cost of care: Key considerations

There is a general consensus that the current level of health care spending is unsustainable. Yet, such spending is expected to continue to grow faster than the U.S.