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Care [Almost] Anywhere
Trustee Talking Points
• Health systems are experimenting with new types of access that make care more convenient and less costly for consumers.
Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Serving Older Emergency Patients with Extra TLC
Trustee Articles
Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Surviving Disruption in Health Care
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.
New Approaches to Effective Board Decision Making
Trustee Articles
Seven techniques can help support and strengthen your board's decision-making processes.
Taking Responsibility for Transitions at the Top
Succession planning is a high-stakes governance responsibility. The significant costs of protracted CEO searches and failed replacements are well-documented.
Know your community for population health
Conversations about the Affordable Care Act and its effect on hospitals have often concerned readmissions and the health insurance exchanges.
Safer, smaller, smarter health tech
Iron lungs out. Surgical robots in. The heart-wrenching sight of rows of children trapped in iron lungs has given way to the ability to transplant lungs.
The Rise of the New Health Companies
Snapshot A handful of high-performing hospital systems are coming together to form unique new entities that offer better, more convenient care at lower cost.