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Top 10 Trends for 2019
Trustee Articles
Consumerism, personalized medicine, digital technology and artificial intelligence are fundamentally changing the way health care is purchased, delivered and organized.
Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Surviving Disruption in Health Care
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.
Top 10 Trends to Watch (and Act Upon) in 2020
Trustee Articles
Continued changes in health care, both evolutionary and revolutionary, will require a steady hand and an open mind.