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The Importance of Governing Boards in Developing a Behavioral Health Strategy

Hospital and health system boards can play a significant role in developing and guiding behavioral health strategy and working with community partners to address unmet health needs in the community and expand access to services.

When a Board Member Crosses the Line: Removing a Trustee Midterm

Holding board members accountable and addressing issues in a timely manner are essential to a successful boardroom culture.

Board Meetings: How to Drive Effective Board Dynamics

On-Demand Educational Webinars
Webinar Board Meetings: How to Drive Effective Board Dynamics The format of a board agenda can either drive effective strategic discussion or can stifle it

Helping Boards Have Productive Conversations about Quality of Care

Trustee Articles
Health care boards that take a broader view of “quality” and incorporate measures that reflect this understanding are better able to assess performance in the right areas.

Quality and Professional Affairs Committee Charter

Board and Committee Charters
The Quality Committee assists the board in overseeing and ensuring the quality of clinical care, patient safety, and customer service provided throughout the organization.

Governing in the New Quality, Safety Landscape

Trustee Articles
For effective oversight, boards must engage at three levels: see, own and solve.

Governance Quality Engagement Diagnostic

Checklists
This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.

Understanding Quality Scorecards: A Primer for Boards

Trustee Articles
The number of public quality scorecards for hospitals has increased exponentially in recent years as consumers take more interest in getting the most value for their health care dollar.

Improving Quality Through Physician Engagement

Trustee Articles
From accountable care organizations to clinical integration, forging a close bond between physicians and hospitals for improved quality results is now an imperative.

Governing for Quality in a "No-Outcome, No-Income" World

Trustee Articles
There’s hardly a health care board member, past or present, who hasn’t heard of the age-old governance mantra “no margin, no mission.” For years this simple phrase captured what most trustees came to believe was their primary obligation: to ensure the financial viability of their hospital or health system. Days cash on hand, debt coverage ratio and net operating margin were key measures that defined high or low performance.