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Navigating successful health system integration
The decision to align with another health care organization is among the most important, if not the most important, undertakings for a hospital board.
Governance Principles for Physician Organizations
Trustee Articles
Healthcare executive support can influence the value these organizations provide.
Essential Skills for Todays CEO
The board is responsible for setting the hospital or health system’s mission and vision, and for engaging leaders and staff in working toward that vision.
Trustees playing game with higher stakes
By now, every health care leader understands that the Affordable Care Act is catalyzing a complete transformation of the field, including reimbursement arrangements, business models and mechanism
News about boards, the VA, VTEs, and minority and behavioral health
Governance
Great Boards spring newsletter available
The spring issue of the American Hospital Association’s
Achieving Stronger Physician Engagement
Trustee Articles
Steps CEOs and boards should take to understand and improve engagement.
Physician's Impact on Patient Satisfaction
Trustee Articles
Patient satisfaction scores are important metrics; they draw attention to the subjective experience of patients who received care from a hospital.
Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Balanced Scorecard for Achieving Leadership Convergence and Accelerating Performance Improvement
Dashboards/Scorecards
While your organization may strive to improve safety, patient experience, workforce engagement and clinical quality as discrete performance domains, your leadership — and your resources — may be convened around multiple strategies and action plans. Without a single strategy that aligns improvement efforts and acts on the interdependencies of vertical domains, siloed planning can undermine workforce coordination and sustainable change.
Getting Strategic about Shared Decision Making
Trustee Articles
Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.