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Improving the Patient and Family Experience

The AHA’s new resource “Patient and Family Advisory Councils Blueprint” outlines seven steps to successfully launch a meaningful and impactful PFAC.

Recruiting for a Diverse Health Care Board

Adding diverse members to a hospital’s or health system’s board can change the board’s culture for the better.

Primary Care Docs Say Metrics Hurt Patient Care

Half of the nation’s primary care physicians say the increased use of quality-of-care metrics to assess provider performance is having a negative impact on patient care, according to a survey repor

A New Framework for Working with Patient and Family Advisers

Boards have a keen interest in quality, and they are helping their hospitals and systems to implement a variety of improvement strategies.

How and Why to Increase Board Diversity

Board diversity has lagged behind the growth of increasingly diverse communities. This article looks at the advantage of having a diverse board and how to begin having discussions around building one and doing the work to create a diverse board.

Health Equity, Diversity and Inclusion Articles

A collection of articles an toolkits on health equity, diversity and inclusion.

The key to new payment programs? Data management.

Value-based payment approaches, including Medicare’s Quality Payment Program for physicians and other eligible clinicians, tie fees and bonuses to how well providers perform on various qualit

CMS Announces Savings in First Year of Home Care Demonstration

Participants in the Centers for Medicare & Medicaid’s Independence at Home demonstration saved more than $25 million in the payment model’s first performance year while delivering h

Data can engage physicians in value

Physician engagement in value-based care is an increasingly critical issue for health care boards.