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Boardroom Brief: The Board’s Role in Quality and Patient Safety
Hospital and health system governing boards have a critical leadership and oversight role in quality and patient safety.
The Role of the Board Chair
On-Demand Educational Webinars
This webinar outlines key questions for boards to ask and approaches to take to clarify an explicit role and job description for the board chair.
Applying Lean Principles to Board Work
Trustee Articles
St. Charles Health System’s embrace of Lean practices led to a new culture and revitalized governance model
Quality Committees Matter More During Times Like These
Five ways to harness the committee’s potential and safeguard the mission in challenging times
Dashboards and Balanced Scorecards
Dashboards/Scorecards
The dashboard or “balanced scorecard” has become a staple of effective governance. Charts and numerical data provide a comprehensive picture of organizational performance. Here are some questions to assess whether your board’s dashboard is as good as it could be.
Quality and Patient Safety Videos
A list of videos from the AHA Trustee Services on quality and patient safety.
Principles and Best Practices for Effective Governance
Trustee Articles
The trustees of one health system were divided over how to structure the board. Some favored proportional representation from its acute care, nursing home and elder services divisions; others wanted all at-large members with no interests to promote.
The CEO of another health system had restructured so facility executives were directly accountable to corporate management for finances and operations. He wanted local boards to focus on strategic direction and oversight of quality, but local boards continued monthly monitoring of finances as they’d always done. Some trustees wondered what their role was.
Quality measurement: Making it meaningful
America’s hospitals are committed to sharing meaningful, accurate hospital quality information with the patients they serve.
Boardroom Brief: The Board’s Role in Addressing Societal Drivers that Influence Health
For hospitals to improve health for patients and communities they serve, they must address the non-medical factors that drive health outcomes.