Search Results

The default setting for search results displays All Content. If you prefer to see recent content only, please adjust the date filter.

Filter your results:

Types

Topics

6 Results Found

4 Things That Health Consumers Want Now

The recently released third installment of the 2024 National Consumer Survey Series from Jarrard Inc., a Chartis Company, explores what leads patients to choose providers, how patients want to access care and what they want in their relationship with providers.

HPOE Guide: Improving the Patient Experience Through the Health Care Physical Environment | ASHE

Monograph

Novant Health improves patient satisfaction and payment experience in 12 months

After implementing Cedar Pay, Novant Health saw a significant rise in patient satisfaction with the billing process with scores now at 90%.

ASHE: HCAHPS Scores, the Patient Experience, and the Affordable Care Act from the Facility Perspecti

Monograph
This monograph introduces the HCAHPS program and describes improvements health care organizations have made to increase patient satisfaction.

Survey: Without a Top-Notch Consumer Experience, Expect Patient Flight

About one in five consumers switched providers in the past year and nearly 90% said they did so because the organization was hard to do business with, notes a recent Accenture report.