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Intermountain Healthcare Embraces Transformation
Trustee Articles
Utah-based Intermountain Healthcare continues to transform itself to best adapt to the demands of the changing health care environment. As part of the current transformation, the health system has organized its leadership to optimize the interdependencies of safety, quality, patient experience and workforce engagement. Under this construct, the system streamlines decision making, minimizes waste and redundancy, and positions the organization to deliver exceptional patient-centered care.
Catching up to Consumer Expectations for Access
Trustee Articles
Organizations must rethink their approach to build customer engagement and loyalty.
Health Care Governance on the Eve of Disruption
Trustee Articles
Corporate boards, across industry sectors, are increasingly being called upon to support management as the company responds to how innovative competitors “disrupt” their existing business model. Blockbuster, Borders and ESPN are prime examples of established companies that have been pulled into the financial undertow created by nimble disruptors.
4 Lessons for Navigating a New Reality in Health Care
As the health care field moves from response to recovery, strategic and innovative thinkers have started to share their insights and plans for the road ahead.
What Makes Your Organization Special?
Using insights on humanizing brand experience, boards can better engage health care consumers and maintain and build trust in a post-COVID-19 world.
Top 10 Emerging Trends in Health Care for 2021: The New Normal
Continued disruption will require health care boards to adapt their governance models to adapt to the unprecedented times.
Disrupting the Health System from Within
The core mission of health systems is at risk of disintermediation and commoditization by health plans, private equity, retail and big tech