Resource Library

Using insights on humanizing brand experience, boards can better engage health care consumers and maintain and build trust in a post-COVID-19 world.

Continued disruption will require health care boards to adapt their governance models to adapt to the unprecedented times.

Health care leaders brace for hard realities over the next couple of years.

Facing a new reality, health care providers will need to make major changes in care models, cost structure and the use of digital technology to recover.

As the health care field moves from response to recovery, strategic and innovative thinkers have started to share their insights and plans for the road ahead.

Continued changes in health care, both evolutionary and revolutionary, will require a steady hand and an open mind.

Latest findings point to several positive trends and opportunities for improving governance structures, practices and performance. The report includes expert commentary and discussion questions for board reflection.

Consumerism, personalized medicine, digital technology and artificial intelligence are fundamentally changing the way health care is purchased, delivered and organized.

This Mind Map, developed in association with innovation partner HDR, depicts a variety of business objectives in healthcare today that are top of mind for healthcare strategists.

This 2014 National Health Care Governance Survey includes many questions from previous surveys that allow insightful comparisons of governance evolution over time. It also probes new areas to enable a better understanding about how hospital and health system boards are preparing for and responding to the transforming health care environment.