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Recruiting Millennials to the Hospital Board
Trustee Articles
Millennials use the health care system in a unique way. Trustees must be attentive to their views and recruit them to the board for its long-term sustainability.
Serving Older Emergency Patients with Extra TLC
Trustee Articles
Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Stewards of the Patient Experience: The Trustee’s Key Role
Trustee Articles
The patient experience reflects the organization’s culture. The board must foster a culture that supports employees and providers to deliver the best possible experience time after time.
Surviving Disruption in Health Care
Trustee Articles
Health care providers must draw lessons from the core capabilities of successful companies in the internet economy.
CEO Selection in a COVID-19 World
Though hospital and health system boards have always evaluated many factors when selecting a new executive leader, the coronavirus experience calls for considering other important elements.
Using a Scorecard for Strategic Results
Trustee Articles
Although scorecards that measure health system performance against established metrics have become an increasingly common and useful tool in the trustee’s governance toolbox, finding concrete, comprehensive ways to measure how well the organization is achieving its strategic goals — and, in turn, determining incentive compensation based on goal achievement — can be a daunting, ephemeral task. Here’s how one health care system has successfully connected all the dots.
The Foundation Board's Role in Strategic Planning
Trustee Articles
Setting strategic direction is a basic governance role of the foundation board. The board is responsible for determining the mission, vision and values that are the bedrock of the organization’s strategic framework. The board represents stakeholder interests, so it serves a valuable role in sharing community perspectives and expectations to guide planning. The board must ensure the organization’s goals position it to fulfill the organizational mission and to advance its vision.
A Foundation for Improving Social Determinants of Health
Trustee Articles
Philanthropy can drive innovative initiatives to address social, economic, educational and quality of life issues in the community.
Addressing the Social Determinants of Health
Trustee Articles
Boards can advocate for policy changes or ways to harness community resources.
Deliberate Decision-making and the Effective Board
Trustee Articles
High performing boards learn how to make decisions at the right time using the right processes.